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Q&A · ESMA

Recording of telephone conversations and electronic communications

Answered
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AI-generated Summary

A client's right to request records kept under Article 16(7) MiFID II extends to internal conversations and communications between the firm's staff and contractors that relate to that client's order.

Details

ReferenceESMA_QA_1775
IssuerESMA
Published10 Oct 2016
Answered10 Oct 2016
Submitted10 Oct 2016
ESMA topicsRecording of telephone conversations and electronic communications
Earlier Q&A documentESMA 35-43-349 MiFID II Investor protection Q&As Ch 3, question 9