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Q&A · ESMA

Recording of telephone conversations and electronic communications

Answered
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AI-generated Summary

Staff may use firm-approved or personal mobile devices for order-related activity only if the firm can record or copy the communications; its recording policy must cover such devices, including retention for at least five years, preventing deletion, leavers, lost devices and how often data is transferred.

Details

ReferenceESMA_QA_1776
IssuerESMA
Published10 Oct 2016
Answered10 Oct 2016
Submitted10 Oct 2016
ESMA topicsRecording of telephone conversations and electronic communications
Earlier Q&A documentESMA 35-43-349 MiFID II Q&As on Investor protection, Ch 3, question 10