Q&A · ESMA
Information on cost and charges
Answered
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When a client places an order by telephone and ex-ante costs cannot first be provided on a durable medium, the firm may offer either to delay the transaction until the information is sent, or to give the cost information orally before the service and at the same time on a durable medium.
Details
| Reference | ESMA_QA_1841 |
|---|---|
| Issuer | ESMA |
| Published | 29 May 2019 |
| Answered | 29 May 2019 |
| Submitted | 29 May 2023 |
| ESMA topics | Information to clients on costs and charges |
| Earlier Q&A document | ESMA35-43-349 MiFID II Q&As on Investor protection Ch. 9, question 28 |
Provisions it relates to
- Article 24 MiFID II · General principles and information to clientsInferred · 90%
- MiFID II (whole act)Explicit reference