FCA CP · FCA
CP14/30: Improving complaints handling
Closed 13 Mar 2015
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Consults on rule changes to improve firms' complaints handling and access to the Financial Ombudsman Service, including changes to the voluntary jurisdiction and to how the ombudsman service will meet the Alternative Dispute Resolution Directive. Closes 13 March 2015.
Written from the Regulation Tomorrow post (Norton Rose Fulbright) that links this paper, not from the paper itself.
Details
| Reference | CP14/30 |
|---|---|
| Issuer | FCA |
| Published | Date pending: it is added once checked on the FCA’s page |
| Closing date | 13 Mar 2015 (Closing date as reported by Regulation Tomorrow) |
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